The standard a carrier has to clear before they touch your move.
Most carriers who apply to TruMove are turned away. This is the exact bar we hold them to, the stages they go through, and the things that get them removed.
The 10 checks
Every carrier passes all ten. Every carrier, every time.
Check 01
Active FMCSA operating authority
Check 02
USDOT number in good standing
Check 03
$1M+ cargo and liability insurance
Check 04
Clean crash and inspection history
Check 05
Driver MVR and background check
Check 06
DOT drug and alcohol program
Check 07
Equipment age, condition, and tracking
Check 08
Household goods experience and references
Check 09
GPS telematics enabled on every truck
Check 10
On-time and claims scorecard threshold
Approval stages
Five stages from application to active.
- 01
Application
Carrier submits authority, insurance, equipment list, and references. Incomplete applications never reach a human reviewer.
- 02
Verification
We pull FMCSA, SAFER, and insurance certificates directly from the issuing systems. Documents are cross-checked against the application.
- 03
Interview and inspection
A TruMove operations lead interviews the carrier, reviews crew structure and safety program, and inspects representative equipment.
- 04
Trial moves
First moves run under added supervision. Communication, on-time, condition on delivery, and customer feedback are all scored.
- 05
Active status
Carrier is approved for matching. Scorecard is recalculated after every move. Slip below threshold and the next job goes to someone else.
Auto-disqualifiers
Things that get a carrier removed, instantly.
These are non-negotiable. One trigger and the carrier is paused from matching while we review, or removed for good.
- Lapsed or pending FMCSA authority
- Insurance below TruMove minimums
- Any unresolved out-of-service order
- Driver records that fail our MVR standard
- No telematics or GPS on the trucks
- Refusal to operate on a published scorecard
Know exactly who is moving you, before they show up.
Get a quote and we will tell you the carrier, their record, and their score before you confirm.